Dcimal Intelligence Pvt Ltd (“Madarsa,” “we,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit madarsa.in or use our services.
1. Information We Collect
1.1 Personal Data
We collect personal data that you provide directly to us:
- Account Information: Name, email address, and password when you create an account.
- Profile Information: Profile picture, biography, headline, and other optional details.
- Payment Information: Payment details processed securely through our third-party payment providers. We do not store your full card details on our servers.
1.2 Usage Data
- Course Data: Courses you enroll in, progress, quiz scores, and interactions with course content.
- Mentorship Data: Session bookings, meeting notes, and scheduling preferences.
- Device Data: IP address, browser type, operating system, and device identifiers.
- Log Data: Access times, pages visited, and actions taken on the platform.
1.3 Cookies and Tracking
We use cookies for authentication, language preferences, and analytics. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
- Provide Services: Process registrations, transactions, course access, and mentorship bookings.
- Communicate: Send updates, booking confirmations, certificates, and respond to inquiries.
- Personalize: Tailor content and recommendations based on your preferences.
- Improve: Analyze usage to develop new features and enhancements.
- Security: Detect, prevent, and address fraudulent or unauthorized activities.
3. How We Share Your Information
- Payment Processors: Third-party payment providers for processing payments securely.
- Email Provider: Third-party email service for sending transactional emails (booking confirmations, certificates).
- Video Infrastructure: Third-party video service for mentorship video sessions and live classes.
- Instructors: When you enroll in a course or book a mentorship session, relevant information is shared with the instructor.
- Legal Requirements: To comply with legal obligations or respond to valid requests from authorities.
4. Data Storage and Security
Your data is stored on secure cloud infrastructure (hosted in the EU) and our servers. We use encryption in transit (HTTPS) and implement access controls to protect your information. However, no method of transmission over the internet is completely secure.
5. Your Choices
- Access and Update: You can access and update your personal information through your account settings.
- Language: You can switch the platform language between English, Urdu, and Hindi.
- Delete Account: Contact support@madarsa.in to request account deletion.
- Cookies: Manage preferences through your browser settings.
6. Children’s Privacy
Individuals younger than 18 years of age but of the required age for consent to use online services in their country may not set up an account but may have a parent or guardian open an account and help them access appropriate content. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.
7. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence (EU region). By using our services, you consent to such transfers.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website. Your continued use after changes become effective constitutes acceptance.
9. Contact Us
Email: support@madarsa.in
